The section of the board that this was posted in is rating & reviews. Lujain gave her version, and also asked for help in what she should do to remedy this situation.
But this: "Go ahead and talk up your shit & get a whole bunch of people who know one side of the story take pity on you and make you feel better. I don't have the time nor effort to go down this route like so many others in the past" shows me a WAHM who I had done business with before, was lucky to have a decent experience with, but won't order from again. I had no horse in this race up to this point, but instead of trying to rectify the situation, you..well, I'm appalled. I would've ordered even after Lujain's post, but not after your own post - so what does that say for the situation?
Melissa