Well bummer to hear that she isn't responding to any emails and missing pkgs. I was hoping to hear back from her directly to resolve the problemOriginally Posted by sweetpeaboutique
Sewing Mama Member
Well bummer to hear that she isn't responding to any emails and missing pkgs. I was hoping to hear back from her directly to resolve the problem
My soul is fed by needle and thread
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Sewing Mama Member
nope. and i wouldnt have minded if there was a note on the web page or something about delayed shipping for the holidays, but i have received all my other orders.
i even lost a custom due to this... im really not happy about this.
~ maggie ~
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Sewing Mama Member
Alright- since I managed to miss the deadline for filing a paypal claimand I'm pretty sure I'll never hear from Amy I think I'll post my story as yet another warning to others.
November 8th- Placed an order for 1yd pieces of 3 different fabrics as well as a bargain box of girly fabrics.
November 11th- Received shipping notice.
November 16thish- First email to Amy. My husband is in the military and is currently deployed, so I was leaving my home to go stay with family in a different state over the holidays and wanted to give her a heads up in case the packages were returned to her (wasn't sure if USPS forwarded packages) No reply from Crybabys.
November 18thish- USPS tracker updated to indicate that the item they were tracking had been lost and they were attempting to locate it for delivery. Again emailed Amy. No reply.
From this point until early December I emailed 1 or 2 more times with no response.
December 13th- Received a package from Crybabys. It only contained the 3 separate 1yd pieces and an invoice that showed those 3 items checked off- but not the bargain box.
I have emailed daily since I received the package, always civilly, to inquire as to the status of the box of fabric. Absolutely no response. To say that I am frustrated is beyond an understatement. Obviously it was my own mistake for not filing with paypal in time, but I think it is very questionable that pp would have sided with me seeing as she does have a dc with delivery shown.
I may yet receive my fabric, but it appears that I will never have contact from Crybabys. I even called the customer service phone number- Surprise! it was disconnected. If the fabric does show up I will certainly update as to that fact- but I think it is very important for all you Mamas to know about the utter lack of customer service that you may receive from this business.
Megan
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Married- 1/03, Mama'd- 9/07
Sewing Mama Member
This is appalling.
Debbie
Christopher is here! June 10, 2010
Weighed 7lb 6oz, 21 in long.
Totally adorable!
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Sewing Mama Member
Have you all noticed that her store is pretty much empty? It seems like she's closed up shop never to be heard from again.
Tami,
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to Mallory (3/04) and Sam (2/07)
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Sewing Mama Member
Well, I also had to file with paypal and my cc company
I hope she's okay though and I did enjoy buying from her in the past.
My soul is fed by needle and thread
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Sewing Mama Member
well. i know of 5 of us on ds that are missing orders
~ maggie ~
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Sewing Mama Member
I'm really glad I payed for mine with my CC.... I paid almost 50 CAD for my THREE yards of fabric with a promise from her that I would get a refund for extra shipping. I emailed her tonight. If my package hasn't shipped yet I'll be asking for a refund.
Andrea
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additional FB
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and
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Sewing Mama Member
Hmm, there is still a lot listed? Maybe we are looking at different stuff.Have you all noticed that her store is pretty much empty? It seems like she's closed up shop never to be heard from again.
But either way this is just sad and disappointing.
Samantha
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WAHMama to Nic, Will, Annie & Piper
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Sewing Mama Member
Well I am very disappointed with crybabys too : (. I ordered Christmas fabric as well and never received it. It said it shipped but it didn't! I emailed her several times with no response. I needed to know if I should order diff fabric for my dd's dress I was making for Christmas. But she didn't respond back. Which really I found to be upsetting because it didn't give me enough time to find something else. Bummer big time! All I needed was to know that I wouldn't be getting in before Christmas and I could of found something else. I did file a claim with paypal since I couldn't reach her and I was refunded.
ISO: Chez AMi prink/brown stripe knit
IDSO: MM Gabriella in Brown
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Kristie
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Proud Mama to Kyle (97')
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Brandon (99') Bella Love (07')
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Levi (11/2/08)
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Sewing Mama Member
there are quite a few of us missing fabric... some as far back as thanksgiving... it sems none of us can find her and many of us have filed claims in the last few days
~ maggie ~
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Sewing Mama Member
No reply and with time being of the essence, a paypal claim has been made for $170USD worth. That's a lot of AUD. Ouch! The last letter I sent I did apologise for the inconvenience of such a large order... I think in future I will stick to small orders. At least I wont lose as much. I'm a bit worried with a few people after refunds.
What happens if Paypal can't reverse the funds?
Helen
Sewing Mama Member
I received a refund via paypal reversal. The refund didn't come from Amy voluntarily as she promised though which I was disappointed in
My soul is fed by needle and thread
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Sewing Mama Member
I'm glad to hear you received your refund. Hope the same goes for everyone else as well.
~April~
mom to Lexi(10), Mason(4), and Maddox(2)
Sewing Mama Member
I do not think you should have to apologize for placing a large order! Goodness, isn't that what any business hopes for?
I see this all as pretty pathetic business from Amy. All I can say is --- wow!
I sure hope you mamas get your money back.
Has Amy responded to anyone?
Leah, mama to two little bits of sweetness Anjali 4/13/05 and Navya 11/22/09
Sewing Mama Member
I apologized several times also on here and in private emails for my mistakes but I have not heard from her yet and have pretty much written off that I will hear from her or I will be pleasantly surprised.
I can totally understand being embarassed when a mistake is made and not wanting to deal with it BUT I have found that when I confront my mistakes first hand and just do my best to make it right then I personally feel better.
Too late for me to do any action through pp and I am more sad that I have been taken by a sewingmama and I hope her life is peaceful and I hope that she does close down her shop so that none of this can happen again for her and for others. Sorry to you all that have lost more than I....
WWCKD?= What Would Captain Kirk Do?
Tabbi--NM Homeschooling Mom to G1 & G2
Long shot dream ISO Fabric list-->
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Sewing Mama Member
Yikes!!!!!!!!!!
Ah! mamas this is exactly what has happened to me...
I should have brought this review earlier..to let you mamas know....
So it has come to be obvious..... that it is not my fault
She does a lot of mistakes, and I mean A LOT! (after reading a lot of mamas replies) and it not fair of her to not "RESOLVE" my situation..
Which to this day ........... STILL NOTHING HAS BEEN DONE...........
Shyma
"Maya" as DS calls me to him, Mohammed 12/26/05, and to my girl Alia 7/27/07,and baby boy Ahmad 6/14/09
ISO:
Olive+S Bubble Dress size 2T & up
Minkee dot: Yellow or Baby Blue
Velour (75-80% cotton):In chocolate, raspberry, black, orange, red
at good price to help on the international shipping please ^_^
Sewing Mama Member
When I saw you had posted, I hoped to see she had contacted you. I'm sorry. I hope she finds a way to make this right with everyone.
Debbie
Christopher is here! June 10, 2010
Weighed 7lb 6oz, 21 in long.
Totally adorable!
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Sewing Mama Member
apparently she contacted someone on ds and offered them a refund.. but they havent gotten it yet (it was this am)...
still nothing for me... but it looks like the FRB part will be delivered to me tomorow. now that i no longer want it and had asked for a refund... but when i escalated the claim... magically it was sent.
~ maggie ~
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Sewing Mama Member
I instigated a paypal claim and was refunded at the 11th hour with a short message about family issues. I can forgive and forget now I am refunded but obviously I won't risk another purchase. Obviously she is overwhelmed right now, for whatever reason. I would hate to be in that position with people hounding me. I do feel sorry for her but I think she needs help or needs to get out of the business if she can't keep it together and should close the store until the crisis is over or she has caught up with orders.
Helen
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