No reply and with time being of the essence, a paypal claim has been made for $170USD worth. That's a lot of AUD. Ouch! The last letter I sent I did apologise for the inconvenience of such a large order... I think in future I will stick to small orders. At least I wont lose as much. I'm a bit worried with a few people after refunds.
What happens if Paypal can't reverse the funds?
Helen