I wanted to update that I did eventually receive my full order. After daily emails on my part Amy contacted me on Jan. 5th and I just received the box of fabric today (the 17th).
Overall- I'm very pleased that my order was fulfilled, but it will be hard for me to look past the customer service issues and make the leap to place another order. Hopefully in the months to come Amy will be able to rebuild Crybaby's reputation- as she sure does have some cute fabric!